My losing battle with Ipod

I am a music addict.

I've been a recreational ipod user for the last two and a half years. I first got into mp3s back in Iraq, I mean, everyone was doing it and I saw no harm in it.

Two years ago I was given an Ipod. I was happy and I thought I had it under control.

Then about a month ago, I dropped and killed my ipod.

The withdrawal symptoms are horrible. So I went out and tried to fix the problem. The thing is, Apple Inc makes fixing an ipod as painful as possible so you just give up and get a new one. Which is exactly what I did.

I figured, hey, let's get the upgrade. Not so easy, said apple inc. I spent 3 hours last night trying to get this thing to work, Itunes sees my ipod, downloads a song or two and then freezes. I tried every single step in the support web page, no lie, I restarted my computer at least 10 times. Deleted and reistalled Itunes twice, messed with local settings, hidden files, windows services, the whole works, and yet, it still acts up, I was up until 40 past midnight trying to get this thing to work. I am late for work this morning and pissed as hell. Why can't stuff just work?

So, I am an ipod addict, but Apple is failing at giving me my fix. Whose fault is it?
Them for giving me a faulty product or mine for buying it in the first place?